At pojk, we believe that gambling should always be an enjoyable, controlled form of entertainment — never a source of financial stress or personal harm. Our responsible gaming programme provides every Bangladesh player with the knowledge, tools, and direct support needed to stay in control at all times.
Age Restriction
The pojk platform is strictly restricted to adults aged 18 and above. This is a firm, non-negotiable requirement that applies to every player in Bangladesh and every other jurisdiction where pojk operates. Underage gambling causes serious harm — it is illegal, and pojk takes its obligations to prevent it with the utmost seriousness.
During the registration process, every new pojk account holder is required to confirm that they are 18 years of age or older. Before any withdrawal is processed, pojk's KYC verification team will review identity documents to confirm the account holder's age. Any account found to belong to a person under 18 will be closed immediately, all deposits returned, and any winnings voided.
Player Protection Tools
pojk provides a comprehensive set of practical tools that put you in control of your gambling activity. Every tool described below is available to all verified pojk account holders in Bangladesh at no cost and with no penalties for using them.
pojk allows you to set a firm maximum on how much you can deposit into your pojk Wallet over a chosen time period — daily, weekly, or monthly. Once you reach your cap, no further deposits are accepted until the period resets. Limits take effect immediately when reduced, and any request to raise a limit is subject to a mandatory 7-day cooling-off period before it comes into force. This prevents impulsive decisions made in the heat of a session from overriding a considered limit you set with a clear head.
Distinct from deposit limits, pojk's loss-limit feature allows you to set a ceiling on net losses within a defined period. If your losses reach the limit you have set, your account is temporarily paused for wagering activity for the remainder of that period. Like deposit limits, reductions take effect immediately while increases require a 7-day review window. Loss limits are one of the most direct ways to ensure that a single bad session cannot escalate into a financially damaging event.
It is easy to lose track of time when engaged in live casino games, cricket betting, or slots. pojk's session time-limit tool allows you to set a maximum duration for each playing session. When your session limit is reached, you will receive a clear on-screen notification and will be automatically logged out of your pojk account. You can set session limits from as little as 15 minutes up to a maximum of 8 hours. This tool is especially useful for players who find that they tend to play for longer than originally intended.
pojk's reality-check feature sends you a periodic on-screen reminder at a frequency you choose — every 30 minutes, every hour, or every 2 hours. The reminder displays how long you have been playing in the current session and your net win or loss position to that point. At each reminder you are offered the option to continue playing or to end the session. Reality checks are a lightweight but powerful tool for maintaining awareness of how much time and money you are committing to any given session.
If you feel you need a short pause from gambling without committing to a full self-exclusion, pojk's time-out feature allows you to temporarily suspend your account for a period of your choosing — 24 hours, 48 hours, 1 week, or 1 month. During a time-out period, you cannot log in to your pojk account, place bets, or make deposits. Your account balance is safely preserved and remains accessible to you once the time-out expires. Time-out requests are processed immediately and cannot be reversed once activated.
Self-exclusion is the strongest tool pojk offers. When you activate self-exclusion, your pojk account is permanently closed and you are blocked from creating new accounts on the pojk platform for a minimum period of 6 months or up to 5 years depending on the option you select. Any verified real-money balance in your pojk Wallet at the time of self-exclusion will be returned to your registered bKash, Nagad, or bank account within 5 business days. To initiate self-exclusion, contact [email protected] with the subject line "Self-Exclusion Request".
Know the Warning Signs
Problem gambling does not always announce itself clearly. It often develops gradually through small behavioural changes that are easy to rationalise individually but significant when viewed as a pattern. The following are recognised warning signs that gambling may be becoming harmful.
Self-Assessment
The following self-assessment questions are adapted from internationally recognised responsible gaming frameworks. Answer them honestly and privately. If you answer "yes" to three or more of these questions, pojk strongly encourages you to use one of the player protection tools above or to contact pojk Support immediately.
This is a private, reflective tool — pojk does not record or monitor your answers. It is here to help you make an honest assessment for yourself.
Healthy Habits
Responsible gambling is not about avoiding risk entirely — it is about managing it sensibly. These practical habits will help you enjoy pojk as the entertainment platform it is designed to be.
Decide in advance exactly how much Bangladeshi Taka (৳) you are comfortable spending on gambling for the week or month. Treat that amount as a fixed entertainment expense — like a cinema ticket or a restaurant meal. Once it is spent, stop. Never top it up mid-session by transferring more funds from bKash or Nagad.
Before you launch any pojk game — whether cricket betting, slots, or live casino — set a firm time limit using pojk's session timer tool or a personal alarm. When the time is up, log out regardless of your win or loss position. Playing within a fixed time window prevents the gradual session creep that is one of the most common pathways into problem gambling.
pojk is an entertainment platform. Every game — from Limbo to BPL cricket betting to live roulette — has a built-in house edge that makes it impossible to profit consistently over time. Approach every session expecting to pay for entertainment, just as you would when buying a ticket to a Pohela Boishakh festival. Any win is a bonus, not an expectation.
Chasing losses — placing larger bets to recover money already lost — is one of the clearest early markers of problem gambling and is almost always counterproductive mathematically. pojk's responsible gaming advice is simple: if you have reached your session loss limit, stop, log out, and come back another day with a fresh session budget. A loss today does not predict tomorrow's results.
Extended gambling sessions affect judgement and decision-making. pojk recommends taking at least a 10-minute break for every 45 minutes of active play. Step away from the screen, have a drink of water, and return only if you still feel calm and in control. Fatigue and frustration are reliable warning signs that it is time to end the session, not continue it.
Gambling while emotionally distressed, anxious, tired, or under the influence of alcohol significantly increases the risk of poor decision-making and financial harm. pojk's responsible gaming policy asks every player to agree that they will only gamble when in a clear, calm, and considered state of mind. If you find yourself reaching for pojk as an emotional outlet, use the time-out feature instead.
If gambling is negatively affecting your life, your finances, your relationships, or your mental wellbeing, please do not wait — reach out to the pojk responsible gaming support team right now. All responsible gaming enquiries are handled with complete confidentiality and without judgement. pojk's support team operates around the clock on Bangladesh Standard Time (BST, UTC+6) and will respond to all responsible gaming requests within 24 hours.
You can also access all responsible gaming tools — deposit limits, loss limits, time-out, and self-exclusion — directly from within your pojk account settings after pojk Login.
Explore pojk Safely
Now that you know how pojk protects you, explore the full range of games and betting markets available on the platform — all with the safety tools and support described on this page active and ready whenever you need them.