These Terms and Conditions constitute the legally binding agreement between you and pojk governing your access to and use of the pojk platform, including all gaming, betting, wallet, and support services available at pojk.bio. Please read them carefully before using any pojk service.
Key Highlights
The sections below summarise the most important obligations and rights contained in these pojk Terms and Conditions. They do not replace the full text — please read every clause in its entirety.
The pojk platform is strictly for individuals aged 18 years or older. Creating an account or placing a bet constitutes a declaration that you meet this age requirement. pojk reserves the right to request identity documents at any time and will permanently close accounts found to belong to underage users.
Each individual may hold only one registered pojk account. Duplicate accounts — whether created intentionally or through technical error — are prohibited. pojk will merge or close duplicate accounts and may forfeit any bonus balances associated with them in line with these Terms.
All pojk bonuses — including the 200% welcome bonus — are subject to wagering requirements stated at the time the bonus is offered. Bonus funds cannot be withdrawn before the applicable wagering requirement is met. pojk reserves the right to withdraw bonuses if abuse of promotional terms is detected.
Withdrawal requests are processed to the same payment method used for the most recent deposit, subject to KYC verification. pojk processes bKash, Nagad, and Rocket withdrawals within 5 to 15 minutes for fully verified accounts. Bank transfer withdrawals may take up to 2 hours on business days.
You are solely responsible for maintaining the confidentiality of your pojk Login credentials. pojk will not be liable for losses resulting from unauthorised account access where you have shared your credentials or failed to maintain reasonable security practices. Report suspected unauthorised access to [email protected] immediately.
Fraud, collusion, use of automated betting systems, exploitation of software errors , money laundering, and any form of cheating are strictly prohibited on the pojk platform. pojk employs real-time monitoring systems to detect irregular betting patterns and fraudulent account activity. Accounts found in violation of these prohibitions will be suspended immediately and any outstanding balances forfeited.
In these Terms and Conditions, the following definitions apply unless the context clearly requires otherwise:
These Terms and Conditions constitute a legally binding contract between you and pojk. Your acceptance of these Terms is indicated conclusively by any one or more of the following actions: accessing or browsing pojk.bio; completing the pojk account registration process; making a deposit into your pojk Wallet; or placing any bet, wager, or game round through the pojk platform.
If you are accessing the pojk platform on behalf of a legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" in these Terms shall be construed accordingly.
pojk reserves the right to require users to re-confirm acceptance of these Terms following any material amendment. Continued use of the pojk platform following publication of an amendment constitutes acceptance of the revised Terms.
To be eligible to register and maintain a pojk account and to use the pojk platform, you must satisfy all of the following conditions at all times:
pojk reserves the right, at its sole discretion, to refuse registration or to close any account where it has reason to believe that the eligibility criteria above are not, or are no longer, satisfied.
To access real-money gaming services on the pojk platform, you must complete the pojk account registration process via pojk Login. You agree to provide accurate, current, and complete information during registration and to promptly update that information if it changes.
Each person is permitted to hold only one pojk account. Registering more than one account — whether under the same identity, a pseudonym, or a third party's details — constitutes a material breach of these Terms. pojk will close all duplicate accounts and, at its discretion, forfeit any balances or bonuses associated with those accounts.
You must notify pojk immediately at [email protected] if you become aware of or suspect any unauthorised access to your pojk account. pojk will investigate such reports promptly and, where appropriate, temporarily suspend the account to prevent further unauthorised activity pending investigation.
pojk reserves the right to close or suspend any account at any time without prior notice where it reasonably suspects a breach of these Terms, fraudulent activity, or a risk to the security or integrity of the pojk platform.
pojk is committed to operating a safe, fair, and transparent gaming environment. As part of this commitment, pojk is required to verify the identity and age of its users. By registering a pojk account, you consent to pojk's KYC verification process and agree to provide the documents and information requested.
pojk may request any of the following documents at any stage of the account lifecycle — during registration, before processing a withdrawal, during a routine compliance review, or where unusual account activity is detected:
pojk will not process withdrawal requests from accounts that have not completed KYC verification. Funds deposited into an unverified account may be returned to the originating payment method. pojk processes and stores all KYC documentation in accordance with its Privacy Policy.
All pojk accounts are denominated exclusively in Bangladeshi Taka (৳). pojk supports the following deposit and withdrawal methods for users in Bangladesh: bKash, Nagad, Rocket, Upay, and bank transfers via participating Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank.
Minimum deposit: ৳100 via mobile banking (bKash, Nagad, Rocket, Upay). Bank transfer minimum is ৳500. pojk does not impose a maximum deposit limit per transaction, but internal limits may apply as part of responsible gaming controls set by the user.
Withdrawals: pojk processes withdrawal requests to the same payment method used for the most recent qualifying deposit. Minimum withdrawal amount is ৳500 for mobile banking methods and ৳1,000 for bank transfers. Processing times are typically 5 to 15 minutes for mobile banking withdrawals on verified accounts and up to 2 banking hours for bank transfer withdrawals.
pojk does not charge fees for deposits or withdrawals. However, your mobile banking provider or bank may apply their own service charges, for which pojk accepts no responsibility.
In the event of a technical error that results in an incorrect credit to your pojk Wallet — whether due to a system fault, a payment gateway error, or any other reason — pojk reserves the right to correct the error and recover any funds incorrectly credited, regardless of whether those funds have already been wagered or withdrawn.
pojk offers a range of bonuses and promotions to its users, including but not limited to a welcome bonus, reload bonuses, cricket loss cashback, free spins, and seasonal promotions tied to events such as Eid and Pohela Boishakh. The specific terms of each promotion — including the bonus amount, eligible games, wagering requirement, minimum deposit threshold, and expiry date — are published alongside the promotion and form part of these Terms by reference.
General bonus conditions applicable to all pojk promotions unless the specific promotional terms state otherwise:
The pojk 200% welcome bonus is subject to a minimum qualifying deposit, a maximum bonus cap expressed in BDT, and a wagering requirement that will be clearly communicated at the time of the offer. Players are encouraged to read all promotional terms before opting in.
All bets and game rounds placed on the pojk platform are subject to the specific rules of the relevant product — sports betting, live casino, slots, Limbo, or any other game title. Game-specific rules are published within each game interface and are incorporated into these Terms by reference.
The following general rules apply to all betting and gaming activity on pojk:
pojk's live casino games — provided by Evolution Gaming and Ezugi — are governed by the rules displayed within each table interface. Slot games provided by Pragmatic Play, NetEnt, and Microgaming operate in accordance with the pay-table and rules screen accessible within each game. In all cases, the RTP (Return to Player) percentage for each game is determined by the respective game provider and is not modified by pojk.
The following conduct is strictly prohibited on the pojk platform and constitutes a material breach of these Terms. pojk will take immediate action — including account suspension, balance forfeiture, and reporting to relevant authorities — upon detecting any of the following:
pojk employs dedicated risk management and fraud detection systems operating continuously in Bangladesh Standard Time. Any account suspected of prohibited conduct may be suspended without prior notice, and all funds held in such accounts may be withheld pending investigation.
pojk is committed to promoting responsible gambling across its entire user base in Bangladesh. pojk recognises that, for a small number of people, gambling can become a problem, and it takes its duty of care to those individuals seriously.
The following responsible gaming tools are available to all registered pojk users free of charge, accessible via the Account Settings section after pojk Login:
If you believe that gambling is negatively affecting your life — or the life of someone you know — please consult pojk's full Responsible Gaming page at /responsible-gaming and seek support immediately. Gambling is intended solely as a form of entertainment for adults aged 18 and above.
All content on the pojk platform — including but not limited to the pojk brand name, pojk logo, website design, software, text, graphics, game interfaces, icons, and audiovisual elements — is the exclusive intellectual property of pojk or its licensed content providers and is protected by applicable copyright, trademark, and intellectual property laws.
By using the pojk platform you are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the platform solely for your personal, non-commercial recreational gaming purposes. This licence does not grant you any right to copy, reproduce, redistribute, modify, adapt, publicly display, publicly perform, create derivative works from, sell, or otherwise exploit any pojk content or materials.
Any unauthorised use of pojk intellectual property constitutes an infringement and will be pursued through all available legal remedies.
To the maximum extent permitted by applicable law, pojk, its officers, employees, agents, and technology partners shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, the pojk platform, including but not limited to:
pojk's total aggregate liability to you in respect of any claim arising under or related to these Terms, whether in contract, tort, or otherwise, shall not exceed the total amount deposited by you into your pojk Wallet during the 30-day period immediately preceding the event giving rise to the claim.
Nothing in these Terms shall exclude or limit pojk's liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.
pojk reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, pojk will notify registered users via the email address associated with their pojk account and/or via a prominent notice on pojk.bio, with reasonable advance notice of no less than 7 days before the changes take effect, except where immediate amendment is required to comply with applicable law or to address an urgent security or integrity issue.
The date of the most recent revision to these Terms is displayed in the "Last updated" field in the Table of Contents panel on this page. It is your responsibility to review these Terms periodically. Continued use of the pojk platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
If you do not agree with an amendment to these Terms, you must stop using the pojk platform and may request account closure and withdrawal of any remaining verified real-money balance by contacting [email protected] before the amendment takes effect.
These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter, shall be construed and governed in accordance with applicable law. pojk operates as an online gaming platform serving users in Bangladesh and takes all reasonable steps to ensure its platform operates in a lawful, fair, and transparent manner consistent with international online gaming standards.
In the event of a dispute between you and pojk, both parties agree to attempt resolution in good faith through direct negotiation in the first instance. To raise a formal dispute, contact pojk's support team at [email protected], setting out the nature of your complaint, the relevant account details, and the outcome you are seeking. pojk will acknowledge your complaint within 24 hours and endeavour to provide a substantive response within 5 business days.
All times referenced in the context of dispute timelines are expressed in Bangladesh Standard Time (BST, UTC+6).
If you have any questions, concerns, or requests relating to these Terms and Conditions, or if you wish to raise a complaint, exercise a data subject right under pojk's Privacy Policy, or request account closure, please contact the pojk support team using the details below.
When contacting support in relation to these Terms, please include your registered pojk account username, the clause number(s) relevant to your enquiry, and a clear description of your question or concern. This will help the pojk team resolve your enquiry as efficiently as possible.
These Terms and Conditions were last reviewed and updated on 1 January 2026. pojk thanks you for taking the time to read them in full. Responsible, informed gambling is safer gambling — please enjoy the pojk platform within your means. For adults aged 18 and above only.
If anything in these Terms is unclear, our support team is available 24/7. You can also explore our FAQ page for quick answers, or visit our Responsible Gaming page to learn about the tools available to keep your pojk experience safe.
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